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Production and Service Management

Prof. Dr. Marion Steven (Ruhr-University Bochum)


Although developed economies are said to be changing into service economies, their industrial basis still has a considerable significance. Management activities for production of material goods and services show characteristic similarities and differences. Furthermore, in many industries provision of products and services is not separated but integrated in form of product-service systems. Planning tasks comprise setting up, running and improving these systems by appropriate solution methods.

Possible contributions may cover the fields of operations management, project management, forecasting, design of products and services, quality management, process, location and layout strategies, supply chain management, inventory management, material requirements planning and short-term scheduling of product-service systems using methods like optimization techniques, esp. linear and integer programming, simulation, forecasting and analysis methods.


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